Access no-cost counselling sessions*

We are excited to announce a collaboration between Anxiety Canada and TELUS Health MyCare that aims to provide comprehensive and accessible mental health support to individuals across Canada.

By combining Anxiety Canada’s expertise in anxiety management and TELUS Health MyCare’s innovative digital mental health services, we are committed to empowering individuals to take control of their mental well-being. Together, we will work towards reducing the stigma surrounding mental health and ensuring that everyone has access to the resources they need to thrive.

Access one-on-one counselling sessions at no cost*

TELUS Health MyCare is a free-to-download app that lets you see a doctor, counsellor, psychologist, or dietitian from your phone—where and when it’s convenient for you.

Take advantage of a 50-minute TELUS Health MyCare counselling appointment with an expert clinician from the comfort & privacy of your home at $0 (Regular price: $120/session).*

To redeem your $0 counselling session:

  1. Download the TELUS Health MyCare app from the app store & register
  2. Click the “Book appointment” button.
  3. Select the counsellor of your choice.
  4. Enter one promo code (differs by province):
    • MYCAREBC (for residents of British Columbia)
    • MYCAREAB (for residents of Alberta)
    • MYCAREON (for residents of Ontario)
    • MYCAREQC (for residents of Quebec)
  5. Click “Confirm & pay.” There will be no charge to you for the session.

Your promo code will allow you one appointment, as well as a follow-up appointment, at zero cost.

You will have until July 31, 2024, to redeem your code, book, and complete your appointments.

*You will have until July 31, 2024 to book and complete your appointment. Offer available for two (2) counselling appointments at $0. Appointments are subject to availability. Offer subject to change at any time. Appointments made after your offer has expired will be subject to full price payment plus applicable taxes. The application uses internet data (Wi-Fi or mobile) and overage charges may apply with your respective provider. Users must be 16 years or older to access counselling appointments. TELUS Health MyCare counselling appointments are available in BC, AB, ON & QC.

Why TELUS Health MyCare?

Enabling better access to care and improving health experiences for all Canadians.

TELUS Health MyCare aims to improve healthcare accessibility for Canadians. To help users address psychological and nutritional health concerns, TELUS Health MyCare provides services beyond primary care to include access to trained mental health counsellors, psychologists, and registered dietitians for a proactive, holistic approach to their overall health.

HEALTHCARE IN YOUR HANDS

TELUS Health MyCare offers seamless, digital-first healthcare services with a team-based model accessed through your smartphone, when and where is convenient for you.

 

PARTNERSHIP

TELUS Health MyCare is a responsive partner in the public healthcare system. We aspire to complement the healthcare system and work in partnership to help bridge and expand care options and make a difference in the lives of those in need.

 

HIGHLY EXPERIENCED PROFESSIONALS

Thousands of highly skilled and diverse clinical experts offer primary care, mental health, and specialist services, working together as a dynamic team to provide evidence-based quality care in a collaborative environment.

PRIVACY & SECURITY

Utilizing top-tier technologies, TELUS Health MyCare ensures scalable solutions prioritizing secure data privacy and robust security foundations.

 

INNOVATIVE HEALTH

As a Canadian-based organization deeply rooted in communities, we focus on future-oriented healthcare innovations, committed to complementing and expanding care options in collaboration with the public healthcare system.

 

ACCESSIBLE FROM HOME

TELUS Health MyCare reduces barriers to accessibility by allowing patients from different locations to conveniently access a variety of healthcare professionals from wherever they are.

Canada’s #1 most trusted online healthcare platform**
**Voted most trusted Online Healthcare Platform by Canadian consumers based on the BrandSpark® Canadian Trust Study, years 2023 to 2024.

Take control of your mental health and well-being.

Coming Soon: Dr. Matthew Chow on #OurAnxietyStories

Want to learn more about anxiety and hear people from all walks of life share their experiences with anxiety? Welcome to #OurAnxietyStories – The Anxiety Canada Podcast.

COMING SOON: A special episode of #OurAnxietyStories with Dr. Matthew Chow, a clinical specialist in mental health and Chief Mental Health Officer at TELUS Health.

Anxiety Canada’s in-house registered clinical counsellor, Mark Antczak, will interview Dr. Chow so that he can share his story, wisdom, and clinical insights.

Tune in soon to learn more about Dr. Chow, TELUS Health, and the importance of accessible care for mental health.

Frequently Asked Questions

Take advantage of a 50-minute TELUS Health MyCare counselling appointment with an expert clinician from the comfort & privacy of your home at $0 (Regular price: $120/session)*

To redeem your $0 counselling session:

1. Download the TELUS Health MyCare app from the app store & register

2. Click the “Book appointment” button.

3. Select the counsellor of your choice.

4. Enter one promo code (differs by province):

  • MYCAREBC (for residents of British Columbia)
  • MYCAREAB (for residents of Alberta)
  • MYCAREON (for residents of Ontario)
  • MYCAREQC (for residents of Quebec)

This will allow you one appointment, as well as a follow-up appointment, at zero cost.

5. Click “Confirm & pay.” There will be no charge to you for the session.

You will have until July 31, 2024, to redeem your code, book, and complete your appointments.

*You will have until July 31, 2024 to book and complete your appointment. Offer available for two (2) counselling appointments at $0. Appointments are subject to availability. Offer subject to change at any time. Appointments made after your offer has expired will be subject to full price payment plus applicable taxes. The application uses internet data (Wi-Fi or mobile) and overage charges may apply with your respective provider. Users must be 16 years or older to access counselling appointments. TELUS Health MyCare counselling appointments are available in BC, AB, ON & QC.

During the session your counsellor will listen and ask questions to help you identify priorities, goals, and needs. Wherever possible your counsellor will help you with tools and strategies to manage the issue. They may also give you homework or additional resources so that you can learn more or practice new skills. Counselling is a collaborative process, and you can choose what you are comfortable sharing. Your counsellor will not judge you and will not make decisions for you.

Yes, we strive to have counsellors available for next day appointments. Note, however, that we cannot guarantee any particular counsellor will be available on short notice. Please check our Counsellors page for availability.

All counsellors have a minimum master’s level education and are highly experienced. To make your insurance claims easier, here are the different designations the counsellors can hold:

    • Registered Social Worker (RSW) is a designation available to individuals with an accredited social work degree. RSWs adhere to a professional standard of practice that is regulated by the provincial College of Social Workers.
    • Registered Clinical Counsellor (RCC) is a Canada-wide counselling designation that verifies that a counsellor is master’s level and has undergone a specific number of supervised clinical hours. It is a voluntary professional organization that provides guidelines and clinical standards.
    • Canadian Certified Counsellor (CCC) is a Canada-wide counselling designation similar to an RCC. Canadian Certified Counsellors are certified through the Canadian Counselling and Psychotherapy Association. The CCPA is a voluntary professional organization that provides guidelines and clinical standards.

       

To view what designation your counsellor has, open the app  >  tap notification  >  select your appointment  >  tap on the counsellor’s name.

No, appointments are available for those 16 years and older as the care TELUS Health MyCare can provide to support youth over video consultations may be limited. If you are 16 or 17 years old, your counsellor will spend the first ten minutes of your first appointment discussing terms of confidentiality. Parents are welcome to book an appointment for advice on supporting a child’s mental health at any time.

This resource was created in partnership with TELUS Health MyCare™

Access vital support by calling or texting 9-8-8 toll-free, anytime.

Residents in Canada can call or text 988, Canada’s new three-digit suicide crisis helpline, to access 24/7 support through trauma-informed and culturally affirming support for anyone who is thinking of suicide, or who is worried about someone they know.